COCOA BEACH HOTELS
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PRIVACY AND SECURITY
THE SUMMARY
CocoaBeachHotels.com is in the travel business, not the spying business.
We will not ask you for information that does not have a purpose and we
will not require information to be disclosed that is not absolutely necessary.
We will not sell your personally identifiable information to others, however,
if you accessed this website through a CocoaBeachHotels.com Affiliate,
your personally identifiable information (other than your credit card
information) may be forwarded to that Affiliate. Whether you travel the
Web or travel the world, CocoaBeachHotels.com wants you to always be safe!
THE DETAILS
Your privacy is important to us. To better protect your privacy we provide
this notice explaining our online information practices and the choices
you can make about the way your information is collected and used. This
notice shall apply to all information CocoaBeachHotels.com collects or
is submitted by the user on the CocoaBeachHotels.com website. To make
this notice easy to find; we make it available on our homepage and at
every point where personally identifiable information may be requested.
Use of Customer Information
CocoaBeachHotels.com is the sole owner of the information collected on
this site. We will not sell or rent this information to others in ways
that differ from what is disclosed in this statement.
General Information - What We Collect and Why
- CocoaBeachHotels.com may include information about your visit in collective
or aggregated data that does not identify you specifically. For example,
we may tell our advertisers or investors the number of website visitors
or the most popular vacation destinations.
- Our server recognizes domain names and the pages visited. This data
is gathered in an aggregate manner for quality control and improvement
of our website.
- CocoaBeachHotels.com does not market to children nor collect personal
information about children at this website.
Individual Information - What We Collect and Why
- Your name, email address, physical address, phone and fax number, and
credit card number, expiration date and billing address are necessary
to ensure we are able to make and confirm your reservation. We do not
share this personal information with outside parties except to the extent
necessary to complete your reservation or product order.
- Your contact information is needed in order to notify you in the event
of any processing difficulties or unforeseen circumstances fulfilling
your reservation or product order. In some cases, paper tickets may need
to be mailed to you. The more easily we can contact you, the better we
can serve you.
- CocoaBeachHotels.com will use the information you provide about yourself
in order to make the CocoaBeachHotels.com website as customer friendly
as possible. We want to know you to better serve you, but do not want
to invade your life. We may ask you for more information about your travel
interests. In the future this information may be used to help CocoaBeachHotels.com
make more appropriate travel recommendations. However, this information
will always be optional.
Newsletter - What We Collect and Why
- Your email address ensures you receive the newsletter in a timely manner.
- Your name is optional and tells us who personally to address - just
a nice touch.
- Although we do not want you to miss any great travel deals, you can
unsubscribe to any CocoaBeachHotels.com newsletter at anytime.. Please
tell us the newsletter title and the email address you want removed.
Surveys - What We Collect and Why
- From time to time CocoaBeachHotels.com conducts voluntary customer
surveys, which may ask questions about broad background information and
customer preferences. This survey information is completely optional and
you are under no obligation to be a part of any survey. The information
CocoaBeachHotels.com collects is used to better serve our customers by
helping CocoaBeachHotels.com determine our customer's travel needs and
improve the satisfaction and use of this website.
- Participation in these surveys or contests is completely voluntary and
you therefore have a choice whether or not to disclose this information.
Information requested may include demographic information including, but
not limited to: age, gender, approximate household income, how you travel,
how you make your reservations, and why you travel.
- Your contact information may be required if a prize is to be awarded
to survey respondents either at random or individually. This will enable
us to contact you to notify you of details regarding your prize.
COOKIES
Cookies are small pieces of information stored on your computer tied to
information about you. We use both session ID cookies and persistent cookies.
For the session ID cookie, once you close the browser, the cookie simply
terminates. A persistent cookie is a small text file stored on your hard
drive for an extended period of time. Persistent cookies can be removed
by following the Web browser help file directions.
We use cookies to track usage of the Guest path and to serve advertisements through our advertising networks. Most Web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. If you reject the cookie, you may still use our website. The only drawback to this is that you will be limited in some areas of our website. Persistent cookies enable us to track and target the interests of our users to enhance the experience on our website.
Usage of a cookie is in no way linked to any personally identifiable information while on our site.
Advertising
A cookie file may also be placed on your hard drive by our third-party
advertising companies. These companies may use aggregated statistics about
your visits to this and other websites in order to provide advertisements
about travel-related goods and services that you may be interested in.
The information they collect does not include your personally identifiable
information. The third-party advertising companies may also employ technology
that is used to measure the effectiveness of ads. This is primarily accomplished
through the use of a Web beacon (a single-pixel GIF), which is placed
on our site to collect anonymous information. They may use this anonymous
information about your visits to this and other sites in order to provide
advertisements about goods and services of potential interest to you.
No personally identifiable information is collected during this process.
The information is anonymous and does not link online actions to an identifiable
person. If you would like more information and want to explore the option
of not having this information collected by third-party advertisers, click
here.
Log Files
We use IP addresses to analyze trends, administer the website, track users'
movements, and gather broad demographic information for aggregate use.
IP addresses are not linked to personally identifiable information.
SHARING
Legal Disclaimer
Though we make every effort to preserve user privacy, we may be required
by law to disclose information you have provided in obtaining our travel
products or services. We may also disclose information against someone
who poses a threat to our interests (such as customer fraud) or whose
activities could bring harm to others. In addition, it may be necessary
for us to provide customer information to third parties, such as credit
card companies, for the purpose of resolving disputes that arise in the
normal course of business.
Third Party Intermediaries
CocoaBeachHotels.com uses an outside a credit card processing company and bank
check processing company to bill users for goods and services. These companies
do not retain, share, store or use personally identifiable information
for any secondary purposes.
This website makes use of a technology designed to enhance your browsing experience. The technology, provided as a hosted service application by Fireclick ®, makes use of a small and transparent Java applet to provide you with a faster browsing experience. In addition, aggregate reporting information is collected and made available to the website owner only. No personal or personally identifiable information is gathered or used for this process.
If for any reason you do not wish to have this technology enabled while browsing this site, please click here. A cookie will be set on your browser that instructs the service not to start. If you have disabled the service and wish to reactivate it, please click here. Additional information on Fireclick's technology may be found at www.fireclick.com.
Suppliers
CocoaBeachHotels.com provides information about travel either reserved or purchased
on this website to the suppliers whose will fulfill your travel reservation.
Although we offers travel products from hotel, airline, car rental and
other suppliers that are reputable companies, we have not placed limitations
on these suppliers from using or disclosing your information without your
permission. Therefore, we encourage you to review the information privacy
practices of any travel suppliers whose products you purchase on this
website. In addition, these travel suppliers may also contact you as necessary
to obtain additional information about your confirmed reservation.
CocoaBeachHotels.com will occasionally share aggregated information with our service providers. This information does not contain any personally identifiable information and is used to develop featured programs and content that will be of interest to our website visitors.
Aggregate Information (non-personally identifiable information)
CocoaBeachHotels.com will share aggregated demographic information with
our Affiliates and advertisers.
Links
This site may contain links to other sites. Please be aware that CocoaBeachHotels.com
is in no way responsible for the privacy practices of such other sites.
We encourage our customers to be aware when they leave our site and to
read the privacy statements of each and every website that collects personally
identifiable information. This privacy statement applies solely to information
collected by the CocoaBeachHotels.com website.
NOTIFICATION OF CHANGES
If CocoaBeachHotels.com decides to change its Privacy Statement, we will
post those changes this Privacy Statement so you are always aware of what
information we collect, how we use it, and under circumstances, if any,
we disclose it. If at any point we decide to use personally identifiable
information in a manner different from that stated at the time it was
collected, we will notify you by way of email. You will have a choice
as to whether or not we use your information in this different manner.
CORRECTING/UPDATING PERSONAL INFORMATION
If a user's personally identifiable information (such as zip code, phone,
email or postal address) changes or if a user no longer desires our service,
we provide a way to correct or update a user's personally identifiable
information. Users can all email our Customer Support
or by contact us by telephone or postal mail at the contact information
listed below.
CONTACT INFORMATION
If users have any questions or suggestions regarding our Privacy Statement,
please contact us at:
Email Customer Support
Postal Address:
10440 North Central Expressway
Suite 400
Dallas, Texas 75231
This Privacy Statement is effective as of July 22, 2004